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This page allows you to view the status of our networks and services. If you're experiencing a problem with your service, it is useful to check this page before contacting our Customer Support Team, as your problem may be defined here.

Current Status

All systems are online and fully stable

posted by Customer Support Team on 26/06/10 at 09:09

Previous Issues

BT have advised us of some essential maintenance work that they are going to be performing in Docklands which will affect all our broadband customers. The work is scheduled to take place on Monday 28th June between midnight and 6am. Service may be unavailable for up to 3 hours but will more likely be no more than 30 minutes.

posted by Customer Support Team on 26/06/10 at 09:09

A network failure at LINX (the London InterNet eXchange) which first surfaced earlier the previous day (16th) left our customers isolated from most web sites, especially from midnight until 01:30. The issue was fully resolved by 02:00.

We're sorry for the inconvenience this caused.

posted by Customer Support Team on 17/03/10 at 00:13, last updated 17/03/10 at 10:03

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